Certified Records Manager (CRM)
Credential: Certified Records Manager (CRM)
Credentialing Agency: Institute of Certified Records Managers (ICRM)
Renewal Period: 5 years
The Institute of Certified Records Managers (ICRM), Certified Records Manager (CRM) certification requires candidates to meet both educational and work experience certification requirements. A minimum of one year of professional records and information management (RIM) work experience is required, regardless of the level of education a candidate possesses. The minimum acceptable education is graduation from high school (completion of 12 grades) or equivalent (e.g., GED credential or equivalency diploma) in conjunction with five years of professional level RIM experience. The preferred qualifications are a college degree (four-year or bachelor’s degree) and one year of professional RIM experience. CRM candidates must pass a six-part written examination.
More information can be found on the certifying agency's website.
Certified Records Manager (CRM)
The following DOD Civilian Occupations provide training and/or experience that contributes to attaining this credential:
The following Federal Occupations provide training and/or experience that contribute to attaining this credential:
MINIMUM REQUIREMENTS
Eligibility Requirements (View Details)
- Credential Prerequisite
- Experience: 5 years
- Education: High School Diploma/GED
- Training
- Membership
- Other
- Fee
Note: This credential may have multiple options for becoming eligible. Listed are the minimum requirements based on the minimum degree required. To view other options, see the Eligibility tab.
Exam Requirements (View Details)
- Exam
- Written Exam
- Oral Exam
- Practical Exam
- Performance Assessment
RECERTIFICATION SUMMARY
Renewal Period: 5 years
AGENCY CONTACT INFORMATION
Institute of Certified Records Managers (ICRM)
230 Washington Ave Ext
Suite 101
Albany, NY 12203
Phone: (518) 694-5362
Fax: (518) 463-8656
Email: admin@icrm.org
Education and/or Experience REQUIREMENTS
Candidates must meet one of the following eligibility option requirements:
Option 1:Bachelor's degree (Graduate degree implies completion of Bachelor's degree) PLUS one year professional level RIM experience
Option 2:3 years college PLUS two years professional level RIM experience
Option 3:2 years college PLUS three years professional level RIM experience
Option 4:1 year college PLUS four years professional level RIM experience
Option 5:High School Diploma or GED PLUS five years professional level RIM experience
Note: Partial credit (in half-year increments) may be given for acceptable credit hours short of a bachelor’s degree.
Written exam can be taken only after credentials (the application form with supporting documentation) have been approved by the Certification Standards Committee.
Written Exam
-
Management Principles and the Records and Information (RIM) Program
- Principles of Management
- Human Resources/Staffing
- Methodologies
- Financial Considerations
- Planning
- Additional RIM Program Components
- Directing and Monitoring a RIM Program
- Ethical Responsibilities
- Global Concerns of a RIM Program
-
Records and Information Creation and Use
- Information Framework
- Risk Assessments and Audits
- Compliance
- Information Security and Privacy
- Information Creation
-
Record Storage, Retrieval, Conversion, and Facilities
- Storage
- Retrieval
- Conversion
- Facilities
-
Records Appraisal, Retention, Protection and Disposition
- Records Inventory
- Records Appraisal
- Retention Schedule Creation
- Retention Schedule Implementation
- Retention Schedule Administration
- Vital Records Program
- Business Continuity
- Archives
-
Technology
- System Life Cycle
- Architecture and Infrastructure
- Life-Cycle Management
- Imaging Technologies
- Programs and Applications
- Business Cases
Exam Preparation Resources
There are a number of resources available to help you prepare for the Certified Records Manager (CRM) examination:
- Best Sources
- General References
Testing Information
Testing for this credential is handled by Pearson VUE. The test centers are located in the U.S. They also have some test centers on military bases.
To find out more, use the following links on the Pearson VUE website:
For more information on the Institute of Certified Records Managers (ICRM) testing process, visit the agency website.
RECERTIFICATION
Certified Records Manager (CRM)
Renewal Period: 5 years