0203 - Human Resources Assistance

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Federal Occupation Description

Federal Occupation Description

This series includes all positions the primary duties of which are to supervise, lead, or perform: (1) clerical work requiring substantial knowledge of civilian personnel terminology, requirements, procedures, and functions to process documents (applications for employment, promotion, Federal benefits and services, training, official personnel actions, etc.), prepare recurring personnel reports, explain personnel procedures, maintain master personnel and organizational records, and provide miscellaneous clerical support in personnel-related units; and (2) limited technical work requiring substantial practical knowledge of one or more civilian personnel management specialties such as staffing, employee relations, and classification. These positions do not require the broad knowledge of Federal personnel systems or the depth of knowledge about personnel management concepts, principles, and techniques which are characteristic of the recognized personnel management specialist positions.

For job opportunities in this series, go to the Office of Personnel Management USAJOBS website.

Other Federal Occupations

It is not uncommon for individuals in one federal occupational series to perform duties related to another series within the same federal occupational group. To find out about the certifications for another series in the HUMAN RESOURCES MANAGEMENT GROUP, click on that series below. Note that credentials have not yet been identified for all series – links are provided only to those series for which the identification of credentials has been completed. Additional series will be added over time.

The following certifications have been identified as most relevant to the broad duties of this federal occupational series. Please note that these credentials may not reflect all of the unique job functions that you perform within your organization. Also these credentials may require additional education, training or experience. For more information about any credential, click on the credential title below.

Compare Credential Agency Related As GI Bill® Accreditation ID
Certified Administrative Professional (CAP) Is Not In Demand International Association of Administrative Professionals (IAAP) mostMost   AccreditationAccreditation
Certified Records Manager (CRM) In DemandIs In Demand Institute of Certified Records Managers (ICRM) someSome    
Certified Benefits Professional (CBP) Is Not In Demand WorldatWork someSome    
Certified Compensation Professional (CCP) In DemandIs In Demand WorldatWork someSome    
Professional in Human Resources (PHR) In DemandIs In Demand Human Resource Certification Institute (HRCI) mostMost GI BillGI Bill AccreditationAccreditation
Certified Retirement Counselor (CRC) Is Not In Demand International Foundation for Retirement Education (InFRE) someSome   AccreditationAccreditation
Certified Associate in Project Management (CAPM) In DemandIs In Demand Project Management Institute (PMI) mostMost GI BillGI Bill  
Global Professional in Human Resources (GPHR) In DemandIs In Demand Human Resource Certification Institute (HRCI) mostMost GI BillGI Bill AccreditationAccreditation
Certified Computer Skills Specialist Is Not In Demand American Education Certification Association (AECA) mostMost    
SHRM - Certified Professional (SHRM-CP) In DemandIs In Demand Society for Human Resource Management (SHRM) mostMost    
Professional in Human Resources - International (PHRi) In DemandIs In Demand Human Resource Certification Institute (HRCI) mostMost GI BillGI Bill AccreditationAccreditation
Associate Professional in Human Resources (aPHR) Is Not In Demand Human Resource Certification Institute (HRCI) mostMost GI BillGI Bill AccreditationAccreditation
Microsoft Office Specialist (MOS): Microsoft Office 2013 Is Not In Demand Microsoft Corporation mostMost GI BillGI Bill  
Microsoft Office Specialist (MOS): Microsoft Office 2016 Is Not In Demand Microsoft Corporation mostMost GI BillGI Bill  
Certified Records Analyst (CRA) Is Not In Demand Institute of Certified Records Managers (ICRM) someSome    

State Licenses

Some states have specific licensing requirements for the following related civilian occupations. These state licenses may require additional education, training or experience. Click on the occupation below to get more information on state requirements from the U.S. Department of Labor.

Related Civilian Private Sector Occupations

The following civilian private sector occupations are similar to the duties performed by 0203 - Human Resources Assistance. These occupations may require additional education, training or experience. For more information about these occupations, click on the civilian occupation below.

Civilian Job Duties Matched Bright Outlook Registered Apprenticeship Local Salary Info
Compensation, Benefits, and Job Analysis Specialists someSome     find local salaryfind local salary
Computer Operators someSome   Registered ApprenticeshipApprenticeship  find local salaryfind local salary
Customer Service Representatives mostMost Bright OutlookBright Outlook    find local salaryfind local salary
Data Entry Keyers someSome   Registered ApprenticeshipApprenticeship  find local salaryfind local salary
Executive Secretaries and Executive Administrative Assistants someSome     find local salaryfind local salary
First-Line Supervisors of Office and Administrative Support Workers someSome Bright OutlookBright Outlook    find local salaryfind local salary
Human Resources Assistants, Except Payroll and Timekeeping mostMost   Registered ApprenticeshipApprenticeship  find local salaryfind local salary
Interviewers, Except Eligibility and Loan someSome     find local salaryfind local salary
Office Clerks, General mostMost Bright OutlookBright Outlook  Registered ApprenticeshipApprenticeship  find local salaryfind local salary
Payroll and Timekeeping Clerks mostMost   Registered ApprenticeshipApprenticeship  find local salaryfind local salary
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive mostMost Bright OutlookBright Outlook  Registered ApprenticeshipApprenticeship  find local salaryfind local salary
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This is an official U.S. Navy websiteUpdated: October 16, 2019
Click here to go to Certified Administrative Professional (CAP) COOL Snapshot page.

Renewal Period: 5 years

The International Association of Administrative Professionals (IAAP), Certified Administrative Professional (CAP) credential is recommended for mid-career level office management and business administrative professionals. Administrative professionals should have basic knowledge of office systems, technology, office administration, and management, and know how to apply the principles of human relations and communications. Candidates must take an pass a written examination based on knowledge acquired by the office professional through education and reading. Candidates must have 4 years of experience of which advanced education may be used in place of some experience.

Click here to go to Certified Records Manager (CRM) COOL Snapshot page.

Renewal Period: 5 years

The Institute of Certified Records Managers (ICRM), Certified Records Manager (CRM) certification requires candidates to meet both educational and work experience certification requirements. A minimum of one year of professional records and information management (RIM) work experience is required, regardless of the level of education a candidate possesses. The minimum acceptable education is graduation from high school (completion of 12 grades) or equivalent (e.g., GED credential or equivalency diploma) in conjunction with five years of professional level RIM experience. The preferred qualifications are a college degree (four-year or bachelor’s degree) and one year of professional RIM experience. CRM candidates must pass a six-part written examination.

Click here to go to Certified Benefits Professional (CBP) COOL Snapshot page.

The WorldatWork, Certified Benefits Professional (CBP) is an entry to intermediate-career level certification for human resource professionals. CBPs specialize in HR benefits. CBP have knowledge and skills in strategy development, and design and administration of U.S. employee benefits programs; they develop benefits programs and integrate these programs with business strategy that aims to improve employee engagement and retention. Candidates for the CBP must pass several exams.

Click here to go to Certified Compensation Professional (CCP) COOL Snapshot page.

The Certified Compensation Professional (CCP) is a mid-level designation for compensation practitioners.

Click here to go to Professional in Human Resources (PHR) COOL Snapshot page.

Renewal Period: 3 years

The Human Resource Certification Institute (HRCI), Professional in Human Resources (PHR) certification is designed for the HR professional who focuses on program implementation, has a tactical/logistical orientation, is accountable to another HR professional within the organization and has responsibilities that focus on the HR department rather than the whole organization. Candidates should have knowledge in areas including, Business Management, Talent Planning and Acquisition, Total Rewards, Employee and Labor Relations, and Learning and Development. Candidates must meet experience and/or education requirements and pass a written examination.

Click here to go to Certified Retirement Counselor (CRC) COOL Snapshot page.

Renewal Period: 1 year

The International Foundation for Retirement Education (InFRE), Certified Retirement Counselor (CRC), is an intermediate-level credential for professionals who specialize in retirement planning. InFRE requires that CRC candidates meet educational and experiential requirements, abide by the Code of Ethics, and pass an exam.

Click here to go to Certified Associate in Project Management (CAPM) COOL Snapshot page.

Renewal Period: 5 years

The Project Management Institute (PMI), Certified Associate in Project Management (CAPM) is an entry-level certification for project practitioners. Designed for those with less project experience, the CAPM demonstrates an understanding of the fundamental knowledge, terminology and processes of effective project management. The written exam covers project management areas such as initiation, planning, executing, monitoring and controlling, closing, and professional and social responsibility. Candidates must have a high school diploma or equivalent and at least 1500 hours professional experience on a project team or 23 hours of project management education.

Click here to go to Global Professional in Human Resources (GPHR) COOL Snapshot page.

Renewal Period: 3 years

The Human Resource Certification Institute (HRCI), Global Professional in Human Resources (GPHR) is an intermediate-level credential for HR professionals whose work responsibilities span international boundaries. The GPHR exam is a global, competency-based assessment designed to measure the skills and knowledge of an HR professional who operates in a global marketplace. The GPHR credential is recommended for professionals whose HR responsibilities include developing HR policies and initiatives that support organizational global growth and employer retention, and creating organizational programs, utilizing tools and designing processes that achieve worldwide business goals. Candidates must have two years of demonstrated global professional HR experience with a master's degree or higher; or three years of demonstrated global professional HR experience with a bachelor's degree; or four years of demonstrated global professional HR experience with less than a bachelor’s degree. Candidates must also pass an examination.

Click here to go to Certified Computer Skills Specialist COOL Snapshot page.

The NCCA Certified Computer Skills Specialist credential is recommended for computer technicians who work in health care provider offices. Typical duties performed by Certified Computer Skills Specialists include administrative tasks, creating documents, editing documents, data entry, processing word documents, making newsletters, presentations and promotional material, record keeping, publishing new requested documents, managing contacts and other tasks. Applicants must be at least 18 years old, have a high school diploma or its equivalent, and completed a training program or have an approved amount of experience. This certification is renewed annually. See the agency website for more information.

Click here to go to SHRM - Certified Professional (SHRM-CP) COOL Snapshot page.

Renewal Period: 3 years

The Society for Human Resource Management (SHRM), Certified Professional (SHRM-CP), is an intermediate-level credential for human resource professionals who implement policies and strategies, serve as point of contact for staff and stakeholders, deliver HR services, and perform operational HR functions. Candidates must meet the minimum of work and education requirements. Candidates with less than a bachelor's degree must have a minimum of three years of work experience with a HR related degree or four years of work experience with a non-HR related degree. Candidates must pass a written exam.

Click here to go to Professional in Human Resources - International (PHRi) COOL Snapshot page.

Renewal Period: 3 years

The Human Resource Certificaiton Institute (HRCI), Professional in Human Resources - International (PHRi), certification is for internationally based practitioners. The certification validates professional-level competency, knowledge and skills to help the candidate's career path in an international setting. Candidates must have a minimum of one year of experience with a Master's degree or global equivalent; a minimum of two years of experience with a bachelor's degree or global equivalent, or a minimum of four years of experience with a high school diploma or global equivalent. Candidates should have knowledge in areas including, Talent Acquisition, HR Administration and Shared Services, Talent Management and Development, Compensation, Benefits and Work Experience, Employee Relations and Risk Management, and HR Information Management.Candidates must also pass a written exam.

Click here to go to Associate Professional in Human Resources (aPHR) COOL Snapshot page.

Renewal Period: 3 years

The Human Resource Certification Institute (HRCI), Associate Professional in Human Resources (aPHR) is an entry-level HR credential. Candidates should have foundational knowledge of HR operations, recruitment and selection, benefits and compensation, human resource development and retention, employee relations, and health, safety and security. Candidates must have a high school diploma or its equivalent. Candidates must take a written examination.

Click here to go to Microsoft Office Specialist (MOS): Microsoft Office 2013 COOL Snapshot page.

Renewal Period: Lifetime

The Microsoft Office Specialist (MOS): Microsoft Office 2013 credential is an entry-level certification for individuals who wish to demonstrate expertise in using Microsoft Office programs. Key technologies include Word, Excel, PowerPoint, Access, Outlook, SharePoint and OneNote. Candidates must pass one certification exam. There are no experience requirements for this certification but Microsoft Learning recommends that a candidate have hands-on experience with the product prior to testing.

Click here to go to Microsoft Office Specialist (MOS): Microsoft Office 2016 COOL Snapshot page.

Renewal Period: Lifetime

The Microsoft Office Specialist (MOS): Microsoft Office 2016 credential is an entry-level certification for individuals who wish to demonstrate expertise in using Microsoft Office programs. Key technologies include Word, Excel, PowerPoint, Access, and Outlook. Candidates must pass one certification exam. There are no experience requirements for this certification but Microsoft Learning recommends that a candidate have hands-on experience with the product prior to testing.

Click here to go to Certified Records Analyst (CRA) COOL Snapshot page.

Credential description coming soon.

In Demand

This certification is considered in demand

GI Bill®

Reimbursement for exam fees has been approved for payment through the GI Bill. Click for external link to GI Bill licensing and certification information.

Note: GI Bill approval data is updated quarterly. For the latest information, visit the WEAMS Licenses/Certifications Search page. Make sure to select "Both" in the LAC Category Type drop-down before searching.

Click here to go to the GI Bill site.

ANSI

This credential has been accredited by ANSI. Click for external link to the ANSI web site.

ICAC

This credential has been accredited by ICAC. Click for external link to the ICAC web site.

NCCA

This credentialing program has been accredited by NCCA. Click for external link to the NCCA web site.

ABSNC

This credential has been accredited by ABSNC. Click for external link to the ABSNC web site.

IAS

This credential has been accredited by IAS. Click for external link to the IAS web site.

Some

Credential is related to some tasks associated with the duties of the rating (at least one critical task but less than 80%)

Most

Credential is directly related to most of the major duties associated with the rating (at least 80%)

Other

Credential is related to this military occupation, but is more advanced or specialized and therefore will likely require additional education, training, or experience

Most – Tasks in these careers match most duties of the military job or specialty (approximately 80% or greater)
Some – Tasks in these careers match some duties of the military job or specialty (greater than 20% but less than 80%)
Bright Outlook – new job opportunities are very likely in the future for this job
Registered Apprenticeship
Click here for the external link to: My Next Move for Veterans - Compensation, Benefits, and Job Analysis Specialists
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Click here for the external link to: My Next Move for Veterans - Computer Operators
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Click here for the external link to: My Next Move for Veterans - Office Clerks, General
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Click here for the external link to: My Next Move for Veterans - Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
Click here for the external link to: My Next Move salary info for Secretaries and Administrative Assistants, Except Legal, Medical, and Executive