0344 - Management and Program Clerical and Assistance

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Federal Occupation Description

Federal Occupation Description

This series includes positions involved in supervising or performing clerical and technical work in support of management analysis and program analysis, the purposes of which are to evaluate and improve the efficiency, effectiveness, and productivity of organizations and programs. The work requires a practical knowledge of the purposes, methods, and techniques of management analysis and/or program analysis and the structures, functions, processes, objectives, products, services, resource requirements, and similar features of Government programs and organizations.

For job opportunities in this series, go to the Office of Personnel Management USAJOBS website.

Other Federal Occupations

It is not uncommon for individuals in one federal occupational series to perform duties related to another series within the same federal occupational group. To find out about the certifications for another series in the GENERAL, ADMINISTRATIVE, CLERICAL, AND OFFICE SERVICES GROUP, click on that series below. Note that credentials have not yet been identified for all series – links are provided only to those series for which the identification of credentials has been completed. Additional series will be added over time.

The following certifications have been identified as most relevant to the broad duties of this federal occupational series. Please note that these credentials may not reflect all of the unique job functions that you perform within your organization. Also these credentials may require additional education, training or experience. For more information about any credential, click on the credential title below.

Compare Credential Agency Related As GI Bill® Accreditation ID
Certified Administrative Professional (CAP) Is Not In Demand International Association of Administrative Professionals (IAAP) mostMost   AccreditationAccreditation
Certified Records Manager (CRM) In DemandIs In Demand Institute of Certified Records Managers (ICRM) mostMost    
Quality Auditor Certification (CQA) In DemandIs In Demand American Society for Quality (ASQ) someSome GI BillGI Bill  
Project Management Professional (PMP) In DemandIs In Demand Project Management Institute (PMI) someSome GI BillGI Bill AccreditationAccreditation
Certified Associate in Project Management (CAPM) In DemandIs In Demand Project Management Institute (PMI) mostMost GI BillGI Bill  
Program Management Professional (PgMP) In DemandIs In Demand Project Management Institute (PMI) someSome GI BillGI Bill  
PMI Scheduling Professional (PMI-SP) Is Not In Demand Project Management Institute (PMI) someSome GI BillGI Bill  
PMI Risk Management Professional (PMI-RMP) Is Not In Demand Project Management Institute (PMI) someSome GI BillGI Bill  
Microsoft Technology Associate (MTA) Is Not In Demand Microsoft Corporation otherOther GI BillGI Bill  
Value Methodology Associate (VMA) Is Not In Demand Society of American Value Engineers someSome    
Associate Certified Analytics Professional (aCAP) Is Not In Demand Informs someSome    
Microsoft Certified Solutions Expert (MCSE): Data Management and Analytics Is Not In Demand Microsoft Corporation someSome GI BillGI Bill  
Microsoft Office Specialist (MOS): Microsoft Office 2013 Is Not In Demand Microsoft Corporation mostMost GI BillGI Bill  
Microsoft Office Specialist (MOS): Microsoft Office 2016 Is Not In Demand Microsoft Corporation mostMost GI BillGI Bill  
Certified Records Analyst (CRA) Is Not In Demand Institute of Certified Records Managers (ICRM) mostMost    

State Licenses

Some states have specific licensing requirements for the following related civilian occupations. These state licenses may require additional education, training or experience. Click on the occupation below to get more information on state requirements from the U.S. Department of Labor.

Related Civilian Private Sector Occupations

The following civilian private sector occupations are similar to the duties performed by 0344 - Management and Program Clerical and Assistance. These occupations may require additional education, training or experience. For more information about these occupations, click on the civilian occupation below.

Civilian Job Duties Matched Bright Outlook Registered Apprenticeship Local Salary Info
Bookkeeping, Accounting, and Auditing Clerks someSome Bright OutlookBright Outlook  Registered ApprenticeshipApprenticeship  find local salaryfind local salary
Budget Analysts someSome     find local salaryfind local salary
Computer Operators someSome   Registered ApprenticeshipApprenticeship  find local salaryfind local salary
Computer User Support Specialists someSome Bright OutlookBright Outlook  Registered ApprenticeshipApprenticeship  find local salaryfind local salary
Data Entry Keyers mostMost   Registered ApprenticeshipApprenticeship  find local salaryfind local salary
Executive Secretaries and Executive Administrative Assistants mostMost     find local salaryfind local salary
First-Line Supervisors of Office and Administrative Support Workers someSome Bright OutlookBright Outlook    find local salaryfind local salary
Human Resources Assistants, Except Payroll and Timekeeping mostMost   Registered ApprenticeshipApprenticeship  find local salaryfind local salary
Interviewers, Except Eligibility and Loan mostMost     find local salaryfind local salary
Management Analysts someSome Bright OutlookBright Outlook  Registered ApprenticeshipApprenticeship  find local salaryfind local salary
Office Clerks, General someSome Bright OutlookBright Outlook  Registered ApprenticeshipApprenticeship  find local salaryfind local salary
Production, Planning, and Expediting Clerks someSome   Registered ApprenticeshipApprenticeship  find local salaryfind local salary
Risk Management Specialists someSome   Registered ApprenticeshipApprenticeship  find local salaryfind local salary
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive someSome Bright OutlookBright Outlook  Registered ApprenticeshipApprenticeship  find local salaryfind local salary
Social and Human Service Assistants someSome Bright OutlookBright Outlook  Registered ApprenticeshipApprenticeship  find local salaryfind local salary
Statistical Assistants someSome     find local salaryfind local salary
Technical Writers someSome Bright OutlookBright Outlook    find local salaryfind local salary
Word Processors and Typists mostMost   Registered ApprenticeshipApprenticeship  find local salaryfind local salary
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This is an official U.S. Navy websiteUpdated: October 16, 2019
Click here to go to Certified Administrative Professional (CAP) COOL Snapshot page.

Renewal Period: 5 years

The International Association of Administrative Professionals (IAAP), Certified Administrative Professional (CAP) credential is recommended for mid-career level office management and business administrative professionals. Administrative professionals should have basic knowledge of office systems, technology, office administration, and management, and know how to apply the principles of human relations and communications. Candidates must take an pass a written examination based on knowledge acquired by the office professional through education and reading. Candidates must have 4 years of experience of which advanced education may be used in place of some experience.

Click here to go to Certified Records Manager (CRM) COOL Snapshot page.

Renewal Period: 5 years

The Institute of Certified Records Managers (ICRM), Certified Records Manager (CRM) certification requires candidates to meet both educational and work experience certification requirements. A minimum of one year of professional records and information management (RIM) work experience is required, regardless of the level of education a candidate possesses. The minimum acceptable education is graduation from high school (completion of 12 grades) or equivalent (e.g., GED credential or equivalency diploma) in conjunction with five years of professional level RIM experience. The preferred qualifications are a college degree (four-year or bachelor’s degree) and one year of professional RIM experience. CRM candidates must pass a six-part written examination.

Click here to go to Quality Auditor Certification (CQA) COOL Snapshot page.

Renewal Period: 3 years

The Certified Quality Auditor is a professional who understands the standards and principles of auditing and the auditing techniques of examining, questioning, evaluating and reporting to determine a quality systems adequacy and deficiencies. The Certified Quality Auditor analyzes all elements of a quality system and judges its degree of adherence to the criteria of industrial management and quality evaluation and control systems. Candidates must have eight years of on-the-job experience in one or more of the areas of the Certified Quality Auditor Body of Knowledge. A minimum of three years of this experience must be in a decision-making position. Education can be used as a substitute for years of experience. Candidates must also pass a written examination.

Click here to go to Project Management Professional (PMP) COOL Snapshot page.

Renewal Period: 3 years

The Project Management Institute (PMI), Project Management Professional (PMP) is an advanced skill level credential for professionals who lead and direct projects. Project Managers perform their duties under general supervision for the duration of a project and are responsible for all aspects of a project. PMPs lead cross-functional teams to deliver projects within the constraints of schedule, budget, and scope. Project Management Professionals seeking certification through PMI demonstrate knowledge and experience to apply a methodology to projects that have well-defined requirements and deliverables. To apply for the PMP, candidates must meet experiential and educational requirements and are required to pass the written exam.

Click here to go to Certified Associate in Project Management (CAPM) COOL Snapshot page.

Renewal Period: 5 years

The Project Management Institute (PMI), Certified Associate in Project Management (CAPM) is an entry-level certification for project practitioners. Designed for those with less project experience, the CAPM demonstrates an understanding of the fundamental knowledge, terminology and processes of effective project management. The written exam covers project management areas such as initiation, planning, executing, monitoring and controlling, closing, and professional and social responsibility. Candidates must have a high school diploma or equivalent and at least 1500 hours professional experience on a project team or 23 hours of project management education.

Click here to go to Program Management Professional (PgMP) COOL Snapshot page.

Renewal Period: 3 years

The Project Management Institute (PMI), Program Management Professional (PgMP) is an advanced career certification for professionals who oversee multiple, related projects and their resources to achieve strategic business goals. PgMPs are senior-level practitioners who identify ways to group multiple related projects to achieve benefits that may not be realized if the projects were managed in a stand-alone fashion. Candidates for the PgMP must meet educational and experiential requirements; they are also evaluated by both a panel and with an exam.

Click here to go to PMI Scheduling Professional (PMI-SP) COOL Snapshot page.

Renewal Period: 3 years

The Project Management Institute (PMI), Scheduling Professional (PMI-SP) is an intermediate level credential for project schedulers. Candidates for the SP credential have advanced knowledge and experience developing, managing and maintaining project schedules. To apply for the PMI-SP, candidates must meet experiential and educational requirements and are required to pass the written exam.

Click here to go to PMI Risk Management Professional (PMI-RMP) COOL Snapshot page.

Renewal Period: 3 years

The Project Management Institute (PMI), Risk Management Professional (PMI-RMP) is an intermediate-level certification for professionals who specialize in project risk management. RMPs specialize in assessing and identifying project risks, mitigating threats and capitalizing on opportunities. Candidates for the RPM must meet educational, experiential and training requirements, and must pass the exam.

Click here to go to Value Methodology Associate (VMA) COOL Snapshot page.

Credential description coming soon.

Click here to go to Associate Certified Analytics Professional (aCAP) COOL Snapshot page.

The Informs, Associate Certified Analytics Professional (aCAP) certification is an entry-level analytics credential for professionals who are educated in data science and analytics. The aCAP is a beginner-level program for professionals who hold a master's degree in an analytics or data science and who are committed to ethics in the practice of analytics.

Click here to go to Microsoft Certified Solutions Expert (MCSE): Data Management and Analytics COOL Snapshot page.

Microsoft Certified Solutions Expert (MCSE): Data Management and Analytics demonstrates one's broad skill set in SQL administration, building enterprise-scale data solutions, and leveraging business intelligence data—both on-premises and in cloud environments. Earning an MCSE: Data Management and Analytics certification qualifies one for such jobs as database analyst, database designer, and business intelligence analyst. Candidates must hold the MCSA in SQL Server 2012/2014, SQL 2016 Database Administration, Database Development, BI Development, Machine Learning, BI Reporting or Data Engineering with Azure prior to sitting for the exam. Candidates must pass one of several exam options to earn the MCSE: Data Management and Analytics.

Click here to go to Microsoft Office Specialist (MOS): Microsoft Office 2013 COOL Snapshot page.

Renewal Period: Lifetime

The Microsoft Office Specialist (MOS): Microsoft Office 2013 credential is an entry-level certification for individuals who wish to demonstrate expertise in using Microsoft Office programs. Key technologies include Word, Excel, PowerPoint, Access, Outlook, SharePoint and OneNote. Candidates must pass one certification exam. There are no experience requirements for this certification but Microsoft Learning recommends that a candidate have hands-on experience with the product prior to testing.

Click here to go to Microsoft Office Specialist (MOS): Microsoft Office 2016 COOL Snapshot page.

Renewal Period: Lifetime

The Microsoft Office Specialist (MOS): Microsoft Office 2016 credential is an entry-level certification for individuals who wish to demonstrate expertise in using Microsoft Office programs. Key technologies include Word, Excel, PowerPoint, Access, and Outlook. Candidates must pass one certification exam. There are no experience requirements for this certification but Microsoft Learning recommends that a candidate have hands-on experience with the product prior to testing.

Click here to go to Certified Records Analyst (CRA) COOL Snapshot page.

Credential description coming soon.

In Demand

This certification is considered in demand

GI Bill®

Reimbursement for exam fees has been approved for payment through the GI Bill. Click for external link to GI Bill licensing and certification information.

Note: GI Bill approval data is updated quarterly. For the latest information, visit the WEAMS Licenses/Certifications Search page. Make sure to select "Both" in the LAC Category Type drop-down before searching.

Click here to go to the GI Bill site.

ANSI

This credential has been accredited by ANSI. Click for external link to the ANSI web site.

ICAC

This credential has been accredited by ICAC. Click for external link to the ICAC web site.

NCCA

This credentialing program has been accredited by NCCA. Click for external link to the NCCA web site.

ABSNC

This credential has been accredited by ABSNC. Click for external link to the ABSNC web site.

IAS

This credential has been accredited by IAS. Click for external link to the IAS web site.

Some

Credential is related to some tasks associated with the duties of the rating (at least one critical task but less than 80%)

Most

Credential is directly related to most of the major duties associated with the rating (at least 80%)

Other

Credential is related to this military occupation, but is more advanced or specialized and therefore will likely require additional education, training, or experience

Most – Tasks in these careers match most duties of the military job or specialty (approximately 80% or greater)
Some – Tasks in these careers match some duties of the military job or specialty (greater than 20% but less than 80%)
Bright Outlook – new job opportunities are very likely in the future for this job
Registered Apprenticeship
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