Cisco Certified Internetwork Expert Collaboration (CCIE Collaboration)
Credential: Cisco Certified Internetwork Expert Collaboration (CCIE Collaboration)
Credentialing Agency: Cisco Systems, Inc.
Renewal Period: 2 years
The Cisco Certified Internetwork Expert Collaboration (CCIE Collaboration) certification is for Collaboration Architects, Unified Communications Architects, or Voice and Video Network Managers who are responsible for the design, implementation, and troubleshooting of complex collaboration solutions. The certification is an expert-level certification that ensures candidates gain knowledge and experience in collaboration solutions integration and interoperation, configuration, and troubleshooting in complex networks and the challenges of video, mobility, and presence as the foundation for workplace collaboration solutions. There are no formal prerequisites for CCIE certification. Other professional certifications or training courses are not required. Candidates must first pass a written qualification exam and then the corresponding hands-on lab exam. Candidates are expected to have an in-depth understanding of the topics on the exams and strongly encouraged to have three to five years of job experience before attempting certification.
More information can be found on the certifying agency's website.
Cisco Certified Internetwork Expert Collaboration (CCIE Collaboration)
The following DOD Civilian Occupations provide training and/or experience that contributes to attaining this credential:
The following Federal Occupations provide training and/or experience that contribute to attaining this credential:
| Federal Occupation | Related As | |
|---|---|---|
| 0854 Computer Engineering |  Some |
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| 1550 Computer Science Series | Some |
|
| 2210 Information Technology Management Series |  Most |
The following civilian occupations are related to this credential:
| Civilian Job | Bright Outlook | Registered Apprenticeship | Local Salary Info | |
|---|---|---|---|---|
| Computer Network Architects |  Apprenticeship |
 find local salary |
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| Computer Network Support Specialists | find local salary |
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| Computer Systems Engineers/Architects | find local salary |
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| Computer User Support Specialists |  Bright Outlook |
Apprenticeship |
find local salary |
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| Network and Computer Systems Administrators | Apprenticeship |
find local salary |
MINIMUM REQUIREMENTS
Eligibility Requirements
- Credential Prerequisite
- Experience: 3 years recommended
- Education
- Training
- Membership
- Other
- Fee
Note: This credential may have multiple options for becoming eligible. Listed are the minimum requirements based on the minimum degree required.
Exam Requirements (View Details)
- Exam
- Written Exam
- Oral Exam
- Practical Exam
- Performance Assessment
RECERTIFICATION SUMMARY
Renewal Period: 2 years
Practical Exam CCIE Collaboration Lab Exam version 2.0
- 1.0 Protocols and APIs (12%)
- 1.1. Capture, analyze, and troubleshoot IP collaboration signaling protocols
- 1.2. Implement and troubleshoot SDP and media negotiation
- 1.3. Analyze and troubleshoot SIP identity headers
- 1.4. Capture, analyze, and troubleshoot media protocols
- 1.5. Design, implement, and troubleshoot DTMF relay
- 1.6. Capture, analyze, and troubleshoot messaging protocols
- 1.7. Capture, analyze, and troubleshoot legacy telephony protocols
- 1.8. Utilize and troubleshoot the following APIs
- 1.9. Describe the functionality of the following APIs
- 2.0 Infrastructure and Quality of Services (11%)
- 2.1. Implement and troubleshoot network services
- 2.2. Troubleshoot layer 2 and layer 3 network connectivity issues
- 2.3. Identify key implications of running collaboration in a wireless environment
- 2.4. Design, implement, and troubleshoot Quality of Service for Collaboration applications and endpoints on LAN/WAN/WLAN (Cisco IOS-XE and AireOS)
- 2.5. Troubleshoot voice and video quality issues
- 2.6. Collect and analyze packet captures on Cisco Collaboration platforms
- 2.7. Design, implement, and troubleshoot Enhanced Locations Call Admission Control (ELCAC)
- 2.8. Design, implement, and troubleshoot Call Admission Control on CUBE
- 2.9. Describe APIC-EM integration with Cisco Collaboration solutions
- 2.10. Design, implement, and troubleshoot Collaboration applications in a virtualized environment
- 3.0 Call Control and Dial plan (24%)
- 3.1. Design and analyze global dial plans
- 3.2. Design, implement, and troubleshoot fundamental dial plan features on Unified CM
- 3.3. Design, implement, and troubleshoot advanced dial plan features on Unified CM
- 4.3. Implement collaboration endpoints and infrastructure using IPv6
- 3.4. Design, implement, and troubleshoot URI and domain-based routing
- 3.5. Implement and troubleshoot Unified CM telephony features
- 3.6. Design, implement, and troubleshoot audio and video codec selection
- 3.7. Implement and troubleshoot SIP trunking
- 3.8. Implement and troubleshoot UDS in a multi-cluster environment
- 3.9. Verify and troubleshoot Unified CM database replication
- 3.10. Design, implement, and troubleshoot dial plans on Cisco IOS-XE
- 3.11. Implement and troubleshoot SIP call control for Unified CME
- 3.12. Implement and troubleshoot SIP-SRST and E-SRST
- 3.13. Design, implement, and troubleshoot dial plans on Expressway Series
- 3.14. Implement and troubleshoot Cisco Spark Services
- 4.0 Endpoints, User Management, and Mobility (10%)
- 4.1. Implement and troubleshoot hardware and software endpoint registration in a multi-cluster environment
- 4.2. Implement and troubleshoot mixed mode and Security By Default (SBD) on Unified CM
- 4.4. Implement and troubleshoot endpoint features
- 4.5. Integrate and troubleshoot LDAP synchronization and authentication
- 4.6. Integrate and troubleshoot Single-Sign-On (SSO)
- 4.7. Implement and troubleshoot self-provisioning
- 4.8. Implement and troubleshoot mobility features
- 4.9. Implement and troubleshoot Extension Mobility Cross Cluster (EMCC)
- 5.0 Edge Services (18%)
- 5.1. Implement and troubleshoot ISDN PRI gateways
- 5.2. Implement and troubleshoot SIP trunks in a multi-tenant environment
- 5.3. Implement and troubleshoot SIP normalization and SDP normalization
- 5.4. Implement and troubleshoot encrypted signaling and media on trunks
- 5.5. Implement and troubleshoot stateful box-to-box redundancy on CUBE (Cisco IOS-XE)
- 5.6. Implement and troubleshoot network and application level security on Cisco IOS-XE
- 5.7. Design, analyze, and troubleshoot firewall traversal in a Collaboration solution
- 5.8. Implement and troubleshoot Expressway Series traversal communications
- 5.9. Implement and troubleshoot Mobile and Remote Access (MRA)
- 5.10. Implement and troubleshoot network and application level security on Expressway Series
- 5.11. Implement and troubleshoot call routing for Spark hybrid services and Business-to-Business (B2B) calling
- 5.12. Implement and troubleshoot Spark hybrid service connectors and containers
- 5.13. Implement and troubleshoot third-party interoperability and federation
- 6.0 Media Resources, Meetings, and Call Recording (12%)
- 6.1. Design, implement, and troubleshoot media resources
- 6.2. Implement and troubleshoot rendezvous conferencing
- 6.3. Implement and troubleshoot ad-hoc conferencing
- 6.4. Implement and troubleshoot scheduled meetings
- 6.5. Implement and troubleshoot CallBridge and WebBridge on Cisco Meeting Server
- 6.6. Implement and troubleshoot high availability on Cisco Meeting Server
- 6.7. Design, implement, and troubleshoot audio and video call recording architectures
- 7.0 Collaboration Applications (13%)
- 7.1. Implement and troubleshoot on premise IM&P servers and clients
- 7.2. Implement and troubleshoot presence
- 7.3. Integrate IM&P server with external database to enable Persistent Chat and Group Chat
- 7.4. Implement and troubleshoot voicemail integration
- 7.5. Implement and troubleshoot voicemail features
- 7.6. Implement and troubleshoot voicemail dial plan
- 7.7. Implement and troubleshoot voicemail digital networking
- 7.8. Design, implement, and troubleshoot Cisco Unified Contact Center Express (UCCX)
- 7.9. Implement and troubleshoot Contact Center agent desktop (Finesse)
Exam Preparation Resources
There are a number of resources available to help you prepare for the Cisco Certified Internetwork Expert Collaboration (CCIE Collaboration) examination:
-
Best Sources
- Cisco CCIE Collaboration FAQs
- Cisco CCIE Collaboration Lab Exam Overview
- Cisco CCIE Collaboration Lab Exam Study Material Exam Resources
- Cisco CCIE Collaboration Written and Lab Exam (400-051) Version 2.0 Exam Outline
- Cisco CCIE Collaboration Written Exam Overview
- Cisco CCIE Collaboration Written Exam Study Material Exam Resources
- Cisco Certification Resources
- Cisco Exam Information
- Cisco Learning Partner Lounge Lobby
- Cisco Recertification
- General References
Testing Information
Testing for this credential is handled by Pearson VUE. The test centers are located in the U.S. They also have some test centers on military bases.
To find out more, use the following links on the Pearson VUE website:
For more information on the Cisco Systems, Inc. testing process, visit the agency website.
RECERTIFICATION
Cisco Certified Internetwork Expert Collaboration (CCIE Collaboration)
Renewal Period: 2 years
Additional considerations for the Cisco Certified Internetwork Expert Collaboration (CCIE Collaboration) include:
- There are no formal prerequisites for CCIE certification. Other professional certifications or training courses are not required. Candidates are expected to have an in-depth understanding of the topics on the exams and strongly encouraged to have three to five years of job experience before attempting certification.
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